A WhatsApp broadcast lands where people actually look. Open rates on WhatsApp run far higher than email — often 90%+ versus around 20% — so a single good message can do more than a week of email blasts. The catch: send the wrong thing, too often, and people mute or block you, which quietly kills your reach.
This guide gives you broadcast message examples you can adapt — shown exactly as they appear on your customer’s phone, button and all. Steal the wording, follow the etiquette, and your broadcasts stay welcome.
First, the rules that keep you out of spam
Before any example, three things matter more than the copy:
- Get opt-in. Only broadcast to people who agreed to hear from you. A list scraped or imported without consent is how you get reported.
- Use approved templates for marketing. Promotional broadcasts go out as Meta-approved message templates — the kind with a header, body and a tappable button like the examples below. ChatMitra lets you build and submit these without code; here’s how WhatsApp templates work.
- Don’t over-send. One relevant message a week is welcome; a daily blast is how you get muted. Frequency, not just content, decides whether you stay in someone’s chat list.
Marketing templates also carry a per-message cost, so being relevant isn’t just polite — it’s cheaper. You can estimate what broadcasts will cost you on the pricing calculator.
Offer and discount broadcasts
Keep the offer clear and give one obvious action.
Hi [Name] 👋 This weekend only — 20% off everything at [Business Name].
Use code WEEKEND20 at checkout. Offer ends Sunday night.
For a service business:
[Name], we've got 3 slots left this Saturday at [Business Name].
Book your [service] now and get a free [add-on].
Festival and seasonal broadcasts
Indian festivals are a natural reason to reach out — just keep it genuine.
Happy Diwali from all of us at [Business Name] ✨
To celebrate, here's 15% off our festive range until [date].
Monsoon's here! Stock up on [products] with free delivery this week at [Business Name].
Reorder and win-back broadcasts
These quietly drive the most revenue, because reaching a past customer costs far less than advertising for a new one.
Hi [Name], running low on [product]? Reorder in two taps — same price, delivered by [day].
We've missed you at [Business Name]! Here's 10% off your next visit to welcome you back.
Valid till [date].
Update and announcement broadcasts
Not every broadcast is a sale. Useful updates build trust and keep you welcome — and they don’t always need a button.
Heads up [Name] — we're now open on Sundays! 11am–6pm, same address. Drop by anytime 🙂
How to write a broadcast that converts
A few patterns that consistently work:
- One message, one action. Don’t ask people to do three things. Pick the single next step — that’s what the button is for.
- Lead with what’s in it for them. The offer or the news comes first, your brand name second.
- Personalise where you can. A name or a past purchase makes it feel like a message, not a memo.
- Make the button do the work. People decide in seconds — a clear “Shop Now” or “Book My Slot” beats a buried link.
- Set up the conversation, don’t end it. A broadcast that invites a reply turns into a sale; one that just shouts gets ignored.
Where broadcasts fit in the bigger picture
Broadcasts are the outbound half of WhatsApp marketing — see how broadcasting works on ChatMitra for scheduling and tracking. The inbound half is automation: auto-replies and chatbots that handle the responses your broadcast generates. Together they’re what turn a contact list into repeat revenue.
If you run a specific kind of business, your best broadcast topics will differ — a restaurant’s weekend-special blast looks nothing like a salon’s appointment reminder. Browse the industry guides to see what works for yours, and keep every broadcast relevant, opted-in and occasional. That’s the whole game.