Chat Mitra vs DelightChat: The Best WhatsApp Business API Platform for 2025
Compare Chat Mitra and DelightChat to find the best WhatsApp Business API solution with unbeatable pricing, advanced features, and robust customer support.
Sign up for FreeJanuary 17, 2025
Chat Mitra vs DelightChat: A Comparative Table of Features, Offerings & More
| Comparison |  |  |
|---|---|---|
| Lowest Pricing in the Market | ₹0.10 per conversation – most cost-effective option. | Starter Plan (INR 4165/Month + whatsapp charges) |
| Subscription | No subscription, Only pay as you go plan | Subscription plans uptp INR 25,500 + Whatsapp Charges |
| Free Green Tick Application | FREE | ❌ INR 2000 in starter plan (Free in pro plans) |
| unlimited message broadcasting | ✔️ Unlimited message broadcasting for all users. | ✔️ Supports unlimited broadcasting. |
| free onboarding and setup | ✔️ Free onboarding and no hidden charges. | ❌ INR 4250 (Free in pro plans) |
| pay as you go model | ✔️ Flexible pay-as-you-go model for better budget control. | ❌ No pay-as-you-go model available. |
| no code chatbot builder | ✔️ Build chatbots without any coding knowledge. | ✔️ Provides a no-code chatbot builder. |
| Dedicated Account Manager | ✔️ | Available in growth plan (Plan price - INR 25,500 + whatsapp charges) |
| secure payment integration | ✔️ Secure and seamless payment integrations. | ✔️ Secure payment solutions included. |
| customer support | ✔️ Call, Email, Zoom ⭐️⭐️⭐️⭐️⭐️ | ✔️ Email (2-4 days)⭐️ (Multiple channels are available in pro plans) |
| multiple native integrations | ✔️ Extensive integrations with CRMs and tools. | ✔️ Integrates with popular business tools. |
| Whatsapp Chatbot | Advance | ❌ |
| website | https://chatmitra.com | https://www.delightchat.io |
| Pricing URL | https://chatmitra.com/pricing | https://www.delightchat.io/pricing |
What is DelightChat?
- •DelightChat is a customer service automation platform built specifically for eCommerce businesses, integrating with WhatsApp to manage customer conversations and automate responses.
- •While it is a great choice for eCommerce, it may not be ideal for businesses outside the retail sector due to its focus on eCommerce-specific tools.
Is DelightChat The Right Tool For Your Business?
Pros:
- •DelightChat offers reliable green tick verification for WhatsApp Business, ensuring your brand’s authenticity.
- •It supports unlimited message broadcasting, enabling businesses to reach their audience effectively.
- •The no-code chatbot builder makes it easy for businesses to create automated workflows without technical expertise.
- •Secure payment integrations are available, ensuring safe transactions for customers.
- •DelightChat integrates with popular business tools, making it suitable for businesses using specific software platforms.
Cons:
- •DelightChat's monthly pricing plans are significantly more expensive compared to Chat Mitra, which offers more cost-effective pricing.
- •Unlike Chat Mitra, DelightChat does not offer a pay-as-you-go option, making it less flexible and harder for businesses to control costs.
- •The onboarding and setup process may incur additional charges, unlike Chat Mitra, which provides free onboarding and setup.
- •DelightChat’s chatbot templates are limited and focused on specific use cases, while Chat Mitra provides a wide range of industry-specific templates.
- •The customer support hours are more restricted, unlike Chat Mitra’s 24/7 support, which ensures uninterrupted service.
- •DelightChat’s chatbot flow options are basic and may not offer the level of customization available with Chat Mitra’s advanced chatbot flow.
Why Choose Chat Mitra?
Discover the best WhatsApp Business solution at unbeatable pricing.
Affordable Pricing
With Chat Mitra, you pay just ₹0.10 per conversation, a fraction of the cost compared to DelightChat’s pricier plans.
Flexible Pay as You Go
Chat Mitra’s pay-as-you-go system provides unparalleled flexibility, unlike DelightChat’s rigid subscription-based pricing.
No Setup Costs
Get started with zero setup fees and free onboarding at Chat Mitra—an advantage over DelightChat’s initial charges.
Enhanced Chatbot Automation
Chat Mitra empowers you with advanced and customizable chatbot flows, surpassing the basic capabilities offered by DelightChat.
24/7 Reliable Support
Enjoy uninterrupted operations with Chat Mitra’s 24/7 customer support, ensuring assistance whenever you need it, unlike DelightChat’s limited hours.
Ready to Experience the Difference?
Join hundreds of businesses enjoying Chat Mitra's unbeatable pricing and reliable features.
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