WhatsApp Business API FEE

3 min. read

Last update: 30.01.2026

Summarise this tutorial with:

Get complete transparency on WhatsApp Business API costs with Chat Mitra. No hidden fees, no surprises—just straightforward pricing that helps you make informed decisions for your business communication.

2026 WhatsApp Message and Conversation Pricing

Conversation Category	Meta, per delivered message	Chat Mitra, per 24-hour conversation	Total for 1 message (N = 1)
Marketing	₹0.86	₹0.2	₹1.06
Utility	₹0.11	₹0.2	₹0.31
Authentication	₹0.11	₹0.2	₹0.31
Service	First 1,000/month free, then ₹0.115	₹0.2	₹0.2 ₹0.315 after the free 1,000

The two columns are billed in different units, so the last column is a worked example, not a flat price: it is the cost of a window carrying exactly one delivered message (N = 1).

Cost of a 24-hour window = (N × Meta's per-message rate) + ₹0.20

N is the number of billable messages Meta delivers inside that window, and Meta charges for every one of them. Chat Mitra's ₹0.20 is charged once, when the window opens, and not again for the messages that follow inside it.

Complete Fee Structure Overview

WhatsApp Business API Procurement

Seamless acquisition through ChatMitra

FREE

Business Profile & Display Name Setup

Business profile creation and Meta display-name approval handled for you

FREE

Monthly API Maintenance

No recurring maintenance fees

Only Platform Fee

Live Agent Dashboard Access

Unlimited live chat agent access

FREE with all plans

WhatsApp Message Charges

Meta's per-message charges plus Chat Mitra's ₹0.20 per 24-hour conversation

For one delivered message (N = 1) — Marketing: ₹1.06 | Utility: ₹0.31 | Authentication: ₹0.31 | Service: ₹0.20 within Meta's 1,000 free service messages a month, ₹0.315 after. Each further message Meta delivers in the same window adds Meta's rate again; the ₹0.20 is charged only once.

CRM and Tool Integration

Free integration with CRM systems and customer service platforms

FREE

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Frequently Asked Questions

Is there any fee for acquiring the WhatsApp Business API for your brand or enterprise?

Absolutely not! ChatMitra enables your business to obtain the WhatsApp Business API entirely free of charge. Our platform facilitates a seamless procurement process with no hidden costs or extra fees. This approach empowers businesses of all sizes to leverage WhatsApp's dynamic communication capabilities without any financial barriers.

How do I get my WhatsApp Business profile set up and verified?

Chat Mitra handles the full Official WhatsApp Business API onboarding for free — business profile creation, display name approval and Meta-side verification. There is no setup fee from our side. Meta's own business verification is controlled directly by Meta and follows their current eligibility criteria, which update from time to time; we walk you through whatever process Meta has open for your region when you onboard.

Are there any recurring monthly fees for maintaining the WhatsApp Business API?

No, ChatMitra does not charge any maintenance fees for keeping the WhatsApp Business API running. On the free Starter plan there is free subscription at all — you only pay the standard ₹0.20 per conversation. If you need automation features, the Pro plan is ₹999/month (15-day free trial) with Auto Reply, AI Chatbot, API access and Webhooks. Either way, pricing is transparent with no hidden or unexpected costs.

Is there a fee for using the Live Agent Dashboard in ChatMitra?

Not at all! Every ChatMitra plan comes with unlimited access to our Live Agent Dashboard. This feature allows your support team to manage customer interactions efficiently without incurring any additional charges.

Are there charges for sending messages via WhatsApp?

Yes, and the two charges are billed in different units. Chat Mitra charges a flat ₹0.20 per 24-hour conversation, once when the window opens. Meta charges separately for every message it delivers, by template category: Marketing ₹0.86, Utility ₹0.11 and Authentication ₹0.11 per message. Service messages (free-form replies inside an open 24-hour window) are free for the first 1,000 each month, then ₹0.115 each. Your cost for a window is (N x Meta's rate) + ₹0.20, where N is the number of billable messages.

Can I integrate the WhatsApp Business API with other CRM and customer service tools?

Yes, indeed! ChatMitra is engineered with robust integration capabilities, allowing you to seamlessly connect the WhatsApp Business API with various CRM systems and customer service platforms. By leveraging REST APIs and webhook notifications, you can automate workflows and synchronize your communication channels, creating a unified and efficient customer engagement ecosystem.