Quick Answer
The best Gallabox alternatives for Indian businesses in 2026 include ChatMitra, Wati, AiSensy, Interakt, and DoubleTick. Gallabox prices its plans in USD ($89–$377/month), making it expensive for Indian SMBs when converted to INR. ChatMitra stands out as the top alternative. Its Starter plan is free forever at ₹0.20 per conversation with no subscription; Pro is ₹999/month (15-day free trial) when you need Auto Reply, AI Chatbot, API and Webhooks. Both include free onboarding, unlimited agents, and 24/7 phone support. For businesses that need INR-based pricing without sacrificing WhatsApp API features like broadcasting, chatbots, and team inbox, ChatMitra offers the most cost-effective path forward.
Best Gallabox Alternatives in 2026: 5 Platforms Compared
Looking for a Gallabox alternative? Compare ChatMitra, Wati, AiSensy, Interakt, and DoubleTick. Find affordable INR-priced WhatsApp API platforms vs Gallabox's $89-$377/month USD pricing.
Why Businesses Are Leaving Gallabox
Gallabox is a solid platform, but these pain points push Indian businesses to explore alternatives.
USD-Based Pricing
Plans start at $89/month (~₹7,400) and go up to $377/month (~₹31,400). For Indian SMBs doing business in rupees, this creates unpredictable costs due to currency fluctuation.
Extra User Charges
Each additional agent costs ₹1,000/month on top of your subscription. A team of 5 extra agents adds ₹5,000/month to your bill — that adds up fast.
Shopify Add-On Fee
Gallabox charges an extra $5/month (~₹415) just for Shopify integration. Most competitors include this for free or as part of their base plan.
Complex Pricing Tiers
With Growth, Scale, and Pro tiers each having different feature limits, it's hard to predict your actual monthly cost. Hidden upsells make budgeting difficult.
Top 5 Gallabox Alternatives Compared
Honest breakdown of pricing, pros, and cons for each platform.
ChatMitra
Starter free; Pro ₹999/mo. ₹0.20/conversation on both
Pros
- Free Starter plan — no subscription to start
- Pro at ₹999/month bundles Auto Reply, AI Chatbot, API and Webhooks
- 24/7 phone + WhatsApp support
- Free onboarding & template strategy
- Unlimited agents at no extra cost
Cons
- Smaller brand name compared to Gallabox
- No native Zoho/HubSpot CRM integration yet
Wati
₹2,499–₹16,999/month
Pros
- Well-known brand with global presence
- Good chatbot flow builder
- Shopify integration included
Cons
- 20% markup on Meta conversation charges
- Extra agents cost ₹1,299/month
- No free plan available
AiSensy
Free + ₹1,500–₹3,200/month
Pros
- Free tier available for testing
- Click-to-WhatsApp ad integration
- Campaign analytics
Cons
- Limited agents on lower plans
- Basic chatbot on free tier
- Support response can be slow
Interakt
Free + ₹2,499–₹3,499/month
Pros
- Backed by Jio/Haptik ecosystem
- Native Shopify integration
- Free tier with basic features
Cons
- Agent charges extra on all plans
- Limited broadcasting on free tier
- Complex pricing structure
DoubleTick
₹5,700–₹8,300/month
Pros
- Mobile-first WhatsApp-like interface
- Good for field sales teams
- Bulk messaging features
Cons
- Most expensive INR-priced option
- Only 5–10 agents per plan
- Extra agents ₹500/month each
Feature-by-Feature Comparison
How Gallabox stacks up against the top alternatives on key features.
| Feature | Gallabox | ChatMitra | Wati | AiSensy | Interakt |
|---|---|---|---|---|---|
| Monthly Cost | $89–$377/mo | ₹0/mo | ₹2,499–₹16,999/mo | ₹0–₹3,200/mo | ₹0–₹3,499/mo |
| Per-Conversation Cost | Meta rates | ₹0.20 + Meta | Meta + 20% | Meta rates | Meta rates |
| Extra Agent Cost | ₹1,000/mo | Free | ₹1,299/mo | ₹300–500/mo | ₹499–999/mo |
| Chatbot Builder | Yes | Yes (Free) | Yes | Basic | Yes |
| Shopify Integration | $5/mo add-on | Free | Included | Limited | Included |
| Broadcasting | Yes | Unlimited | Yes | Yes | Limited free |
| 24/7 Phone Support | No | Yes | No | No | No |
| Payment Collection | Yes | Razorpay UPI | Limited | No | Yes |
How to Migrate from Gallabox to ChatMitra
Switch in 3 simple steps — our team handles the heavy lifting for free.
Export Your Data from Gallabox
Download your contact lists, template messages, and conversation history from your Gallabox dashboard. Export contacts as CSV for easy import.
Transfer Your WhatsApp Number
Initiate the number transfer through Meta Business Manager. ChatMitra's onboarding team will guide you through the process step-by-step via a free Zoom call.
Import Everything into ChatMitra
Upload your contacts via CSV, recreate your templates (we help optimize them), and configure your chatbot flows. Most businesses are fully migrated within 24–48 hours.
When Gallabox Might Still Be Right for You
We believe in honest comparisons. Gallabox could be the better choice if:
- •
You need native Zoho or HubSpot CRM integration — Gallabox has deep, built-in CRM connectors that other platforms may only offer through Zapier or APIs.
- •
You require WhatsApp Flows — Gallabox supports Meta's WhatsApp Flows feature for creating in-chat forms and structured data collection natively.
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Enterprise security features are a must — Gallabox offers advanced security controls, audit logs, and compliance features that larger enterprises may require.
Ready to cut your WhatsApp API costs?
Switch from Gallabox to ChatMitra. Start free on the Starter plan at ₹0.20 per conversation — no subscription. Pro is ₹999/month (15-day trial) when you want Auto Reply, AI Chatbot, API and Webhooks. No agent limits. Free migration support.
Frequently Asked Questions
Why are businesses switching away from Gallabox?
Gallabox prices its plans in USD ($89–$377/month), which translates to ₹7,400–₹31,400/month for Indian businesses. Combined with extra agent charges of ₹1,000/month and a $5/month Shopify add-on, many Indian SMBs find it significantly more expensive than INR-priced alternatives like ChatMitra.
What is the cheapest Gallabox alternative in India?
ChatMitra is the most affordable Gallabox alternative. The Starter plan is free forever at ₹0.20 per conversation with no subscription — unlike Gallabox's $89/month starting plan, you pay only when you send messages. Pro is ₹999/month with a 15-day free trial when you need Auto Reply, AI Chatbot, API access and Webhooks.
Can I migrate my WhatsApp number from Gallabox to ChatMitra?
Yes. You can transfer your existing WhatsApp Business API number from Gallabox to ChatMitra. The process involves exporting your contacts from Gallabox, initiating a number transfer through Meta Business Manager, and importing everything into ChatMitra — typically completed within 24–48 hours.
Does ChatMitra support the same features as Gallabox?
ChatMitra covers all core WhatsApp API features including broadcasting, chatbot builder, template messages, team inbox, analytics, and integrations. The main difference is pricing — ChatMitra uses a pure pay-per-conversation model while Gallabox bundles features into expensive monthly subscriptions.
Is Gallabox better for enterprises?
Gallabox can be a good fit for enterprises that need native Zoho/HubSpot CRM integration, WhatsApp Flows, or enterprise-grade security features. However, for most Indian SMBs and mid-market businesses, ChatMitra offers comparable features at a fraction of the cost.
How does Gallabox's pricing compare to other alternatives?
Gallabox starts at $89/month (~₹7,400). In comparison: ChatMitra's Starter plan is free forever at ₹0.20/conversation (Pro is ₹999/month when you need automation), AiSensy offers plans from ₹1,500/month, Interakt starts at ₹2,499/month, Wati at ₹2,499/month, and DoubleTick at ₹5,700/month. Gallabox is among the most expensive options for Indian businesses.
Does ChatMitra offer a free trial?
ChatMitra's Starter plan is free forever — no trial needed because there's no subscription. You only pay ₹0.20 per conversation when you send. If you need automation (Auto Reply, AI Chatbot, API, Webhooks), the Pro plan is ₹999/month with a 15-day free trial. You also get free onboarding support and free template strategy consulting.