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What the WhatsApp Business API is, what it costs, and how to go live
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The WhatsApp Business API, explained simply
No jargon. Real business examples. Honest pricing. Everything you need to understand WhatsApp for business — and how ChatMitra makes it cheaper and simpler.
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Meta Business Portfolio
Your top-level Meta business container — business IDs, GST details, and the assets WhatsApp sits inside
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Phone Numbers
Display names, official business account, quality rating, 2FA, profiles, links & coexistence
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WhatsApp Business Accounts
The WABA that owns your numbers and templates — messaging limits, status & support home
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Marketing Messages
Promotional messages — onboarding, sending, expected errors and supported languages
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Utility Messages
Transactional messages tied to an action — order updates, reminders and alerts
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Authentication Messages
One-time passwords and login codes — one-tap autofill, zero-tap and copy code
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Templates
Pre-approved message formats — elements, analytics, and every interactive template type
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Meta Business Verification
PLBV, classic verification & Meta Verified — the paths that unlock trust and higher limits
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WhatsApp Essentials
Plain-English explainers for the core concepts — WABA, portfolio, numbers, templates & verification
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Managing Your Account
Team, API keys, templates, profile, analytics, credits & billing inside ChatMitra
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Messaging
Message types, media, webhooks, flows, welcome messages & account health
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WhatsApp Marketing
Click-to-WhatsApp ads, Facebook & Google linking, and business discovery
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How-To Guides
Step-by-step playbooks: first message, opt-in, WABA health & fixing issues
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Support & Legal
Getting help, error codes, system status, policies & privacy
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Popular guides
What is PLBV?
PLBV lets a Meta partner verify your business for WhatsApp — often faster than doing it yourself. Here's how it works and who qualifies, in plain English.
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What is the WhatsApp Business API?
A plain-English explanation of the WhatsApp Business API — what it is, how it differs from the WhatsApp app and Business app, and who it's for.
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Send and receive your first message
A step-by-step guide to sending and receiving your first message on the WhatsApp Business API with ChatMitra — from setup to a real reply.
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Account and numbers
How to manage your WhatsApp Business account and phone numbers inside ChatMitra — projects, adding numbers, and keeping everything organised as you grow.
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WhatsApp message types
Every WhatsApp message type you can send — text, media, buttons, lists, location and templates — with real examples of when each one is the right choice.
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WhatsApp Display Names
Your WhatsApp display name is the business name customers see in chat. Here's Meta's naming rules, how approval works, and how to change it — in plain English.
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Go live on WhatsApp Business API in about 30 minutes. Free Starter plan, ₹0.20 per conversation, no setup fees.
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