Driving users to WhatsApp

Updated June 2026 5 min read

More chats start with fewer obstacles. Here are the proven ways to get customers into your WhatsApp — QR codes, links, buttons and ads — and where each one shines.

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Quick facts

QR code
Print, packaging, in-store
wa.me link
Bios, sites, messages
Website
'Message us' button
Ads
Click-to-WhatsApp

The best ways to drive customers to your WhatsApp are: a QR code (for print, packaging and in-store), a wa.me chat link (for bios, websites and messages), a website 'Message us' button, and Click-to-WhatsApp ads. Each removes a step so a customer goes from interested to chatting in one tap or scan.

In simple language: Driving users to WhatsApp just means putting an easy 'tap or scan to chat' option everywhere your customers already are.

Who should read this?

  • Owners wanting more inbound chats
  • Marketers building a WhatsApp audience
  • Anyone with offline and online touchpoints

For A café

  • QR code on tables, menu and the door
  • Pre-filled 'I'd like to order' message

For An online seller

  • wa.me link in every Instagram bio and story
  • Website button on every product page

The easiest growth on WhatsApp isn’t fancy — it’s removing friction so an interested person can chat in one tap. Here’s where to put your “chat with us” everywhere it counts.

QR codes for print and in-store

A QR code turns any physical surface into a chat starter. Print it on packaging, receipts, table tents, the shop door, flyers.

Example: a café puts a QR on every table that opens WhatsApp pre-filled with “I’d like to order”. Customers scan and order without flagging down staff.

Make one in seconds with the free QR generator — and always include a pre-filled message.

A wa.me link (a chat link) is your go-to online. Drop it in:

  • Instagram and other bios
  • Stories and posts
  • Email signatures
  • SMS and other messages

Create one with the chat link creator.

Website buttons and ads

WhereToolWhy
Your website”Message us” buttonCatch visitors before they leave
Facebook/InstagramClick-to-WhatsApp adsTurn ad clicks into chats
Facebook PageWhatsApp buttonFree, always-on
Put a tap/scan-to-chat option everywhere → remove friction → more conversations

Once people start chatting, capture proper opt-ins so you can message them again — and scale paid reach with Click-to-WhatsApp ads.

Try it yourself

Free WhatsApp QR Code Generator →

Create a scannable QR code that opens a chat with your business — with a pre-filled message.

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Related questions people ask

How do I get customers to message me on WhatsApp?

Put an easy way to chat everywhere they meet you: a QR code in print and in-store, a wa.me link in bios and on your site, a website 'Message us' button, and Click-to-WhatsApp ads.

What is a wa.me link?

It's a WhatsApp chat link (wa.me/yournumber) that opens a chat with your business when tapped, and can include a pre-filled message to start the conversation.

How do I make a WhatsApp QR code?

Use a generator (ChatMitra has a free one) to create a QR code for your number with a pre-filled message, then print it on packaging, receipts, tables and signage.

Key takeaways

  • Use QR codes for print, packaging and in-store.
  • Use wa.me chat links for bios, sites and messages.
  • Add a 'Message us' button to your website.
  • Pre-fill the first message to remove friction.
Published: June 2026 Last reviewed: June 2026 Reviewed by: ChatMitra WhatsApp API Team

Sources: ChatMitra QR generator, ChatMitra chat link creator

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