Managing your account

Updated June 2026 1 min read

Once you're live, this is the day-to-day — adding your team, creating API keys, managing templates, updating your profile, and keeping an eye on usage and bills.

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Inside ChatMitra you manage your whole WhatsApp setup from one dashboard: add team members with role-based access, generate API keys and webhooks, create and track templates, edit your business profile, view analytics, and handle credits, subscriptions and billing — all without touching code.

Everything you do after going live. These guides show how each part works inside ChatMitra and link to the step-by-step tutorials where you need them.

  • Account and numbers — manage your WhatsApp numbers and account settings.
  • Team and user management — add staff, set roles, and keep chats organised.
  • Onboarding and embedded signup — connect your number to Meta the quick way.
  • API keys and webhook URL — for custom integrations and automation.
  • Managing templates — create, submit and reuse approved message templates.
  • Business profile — your name, logo, description and category on WhatsApp.
  • Insights and analytics — see what’s working and what it costs.
  • Subscriptions, funds and billing — plans, credits and invoices made clear.

Account and numbers

How to manage your WhatsApp Business account and phone numbers inside ChatMitra — projects, adding numbers, and keeping everything organised as you grow.

Explore 4 min

Onboarding and embedded signup

How embedded signup connects your number to the WhatsApp Business API in minutes — what each step does, and what to have ready before you start.

Explore 5 min

API keys and webhook URL

What API keys and webhook URLs are, what they're for, and how to use them safely in ChatMitra to connect WhatsApp to your own apps and workflows.

Explore 5 min

Your business profile

How to set up your WhatsApp business profile — display name, logo, description, hours and website — so customers trust you the moment they open the chat.

Explore 4 min

Managing templates

How to create, submit, organise and reuse WhatsApp message templates in ChatMitra — with buttons, variables and media — and track their approval status.

Explore 5 min

Insights and analytics

Which WhatsApp metrics actually matter — delivery, read and reply rates, conversation costs and campaign results — and how to use them to spend smarter.

Explore 5 min

Team and user management

Add your team to WhatsApp, give each person the right access with roles and permissions, and revoke it instantly — all from one shared inbox in ChatMitra.

Explore 5 min

Subscriptions, funds and billing

How plans, prepaid funds and billing work in ChatMitra — project-wise subscriptions, topping up your wallet, and reading your invoice without surprises.

Explore 5 min
Published: June 2026 Last reviewed: June 2026 Reviewed by: ChatMitra WhatsApp API Team

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