Messaging on the WhatsApp API

Updated June 2026 1 min read

What you can actually send — text, media, buttons, forms — how you know it was delivered, and how to keep your number in good standing.

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The WhatsApp Business API supports many message types — text, images, documents, video, location, interactive buttons and templates — plus delivery status updates via webhooks, in-chat forms (flows), automatic welcome messages, and a quality rating that keeps your number healthy when you message responsibly.

What you can send, how it’s delivered, and how to stay in good standing with WhatsApp.

  • Message types — text, media, buttons, lists and more, with examples.
  • Media messages — sending images, documents, audio and video the right way.
  • Webhooks and message status — how you know a message was delivered or read.
  • WhatsApp flows and webviews — collect bookings, forms and surveys inside chat.
  • Conversational components — welcome messages, ice-breakers and commands.
  • WABA health and quality rating — keep your number trusted and your limits high.
Published: June 2026 Last reviewed: June 2026 Reviewed by: ChatMitra WhatsApp API Team

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