Stuck on something? Here's how to get help fast, make sense of error codes, check if something's down, and find our policies.
If you need help with the WhatsApp Business API, ChatMitra offers support by chat, email and phone. These pages explain how to reach us, what common WhatsApp and ChatMitra error codes mean, how to check system status, and where to find our terms, refund and privacy policies.
Help when you need it, plus the legal details.
The fastest ways to get help with ChatMitra and the WhatsApp Business API — support channels, what to include in your message, and when to contact Meta instead.
Quick answers to the most common WhatsApp Business API questions — pricing, setup time, free plan, message limits, opt-in, templates and account issues.
What the most common WhatsApp Business API error messages mean in plain English — why they happen and how to fix each one, without the jargon.
How to tell whether a WhatsApp problem is an outage or something on your side — what to check, and what to do while you wait for service to return.
A plain-English overview of ChatMitra's policies and WhatsApp's rules — terms, refunds, privacy, and the messaging policy every business should follow.
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