Chat Mitra ("we," "us," or "our")
These Terms of Service ("Terms") govern your access to and use of the services provided by Chat Mitra ("we," "us," or "our"). By accessing or using our website, applications, or any services provided by us (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must refrain from using our Services.
1. Acceptance of Terms
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as any other applicable policies, guidelines, and laws. If you do not agree to these Terms, you should not access or use our Services. Your continued use of the Services after any changes to these Terms will be considered as acceptance of those changes. You are responsible for regularly reviewing these Terms to stay informed of any updates. If you do not agree with any revisions, you must cease using our Services. We encourage you to regularly check this page for any modifications, as the most current version of the Terms will always be posted here.
2. Changes to Terms
We reserve the right to modify, amend, or update these Terms at any time, at our sole discretion, without prior notice. In the event of material changes, we will notify users by updating the "Effective Date" at the top of this page and may provide additional notifications depending on the nature of the changes. It is your responsibility to review this page periodically to stay informed about our Terms. Any updated Terms will automatically apply to all subsequent uses of the Services. Your continued use of the Services after the posting of any changes constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must stop using our Services.
3. Use of Services
You agree to use our Services only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit the use of our Services by others. You are prohibited from using our Services in any way that may harm, disrupt, or impair the availability of our Services. Any fraudulent, unlawful, or malicious activity on your part, including but not limited to the use of bots, data mining tools, or other automated methods to access, scrape, or extract data from our platform, is strictly prohibited. Additionally, you agree not to use our Services to violate any local, state, or international laws. You are responsible for ensuring that your use of the Services complies with all applicable laws and regulations, including, but not limited to, data privacy, intellectual property, and anti-spam laws.
4. Account Creation and Security
To access certain features of our Services, you may be required to create an account. By creating an account, you agree to provide accurate, current, and complete information about yourself as prompted by the registration form and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We are not responsible for any loss or damage arising from your failure to protect your account information. In the event of a security breach, we reserve the right to suspend or terminate your account to protect both you and other users.
5. User Obligations and Responsibilities
As a user of our Services, you agree to refrain from using our platform for any unlawful, harmful, or fraudulent purposes. This includes, but is not limited to, distributing malware, hacking into other systems, or transmitting offensive or discriminatory content. You are also prohibited from engaging in activities such as attempting to reverse engineer our software, disrupting the Services' functionality, or attempting to gain unauthorized access to our systems or networks. Furthermore, you agree not to engage in any conduct that could damage, disable, or impair the Services or interfere with any other userās enjoyment and use of the Services. We reserve the right to take appropriate action, including but not limited to suspending or terminating access to the Services, for any violations of these Terms.
6. Content Ownership and License
All content, including text, graphics, logos, images, videos, software, and other materials provided through the Services, are owned by Chat Mitra or its licensors and are protected by intellectual property laws, including copyright and trademark laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services and the associated content solely for your personal, non-commercial use, subject to these Terms. You may not copy, modify, distribute, display, perform, or create derivative works based on the content without express written permission from Chat Mitra. All rights not expressly granted to you are reserved. Any violation of these rights may result in legal action.
7. Third-Party Services
Our Services may integrate with third-party websites, applications, or services, which may collect personal information from you directly. We are not responsible for the privacy practices or the content of such third-party services. We encourage you to review the privacy policies and terms of service of any third-party websites or services that you visit or use in connection with our platform. These third-party providers may have different privacy practices, and we disclaim any liability or responsibility for their actions. Any transactions or interactions with third parties are solely between you and the third party, and we are not responsible for any disputes or issues that arise.
8. Payment and Fees
Certain features of our Services may require payment. All fees associated with paid features of the Services will be clearly communicated at the time of purchase. You agree to pay all fees and charges incurred by your account, including applicable taxes and any transaction fees, promptly. Payments are processed through third-party payment gateways, and you must provide accurate and complete payment information. Failure to make timely payments may result in the suspension or termination of access to paid features. We reserve the right to change our pricing or billing methods at any time, but such changes will not apply to existing subscriptions until the next renewal period. If you have any questions or disputes regarding payments, please contact our support team.
9. Privacy and Data Protection
By using our Services, you consent to the collection, storage, and processing of your personal data as described in our Privacy Policy. We take the privacy and security of your information seriously and implement reasonable measures to protect your personal data from unauthorized access, alteration, or destruction. However, no security measure is completely foolproof, and we cannot guarantee the absolute security of your data. In the event of a data breach, we will notify affected users promptly and in compliance with applicable laws. You agree to provide accurate and up-to-date information and to promptly update your account details to reflect any changes in your personal information. We may use your information for various purposes, including improving our Services, marketing communications, and legal compliance.
10. Disclaimers
The Services are provided "as is" and "as available," without any warranties of any kind, express or implied. We make no representations or warranties regarding the accuracy, reliability, or availability of the Services or the content provided therein. To the maximum extent permitted by law, we disclaim all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will meet your expectations or that the operation of the Services will be uninterrupted or error-free. You acknowledge that you are using the Services at your own risk, and we are not liable for any loss or damage that may result from your use of the Services.
11. Limitation of Liability
In no event shall Chat Mitra, its affiliates, or its employees be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of, or inability to use, the Services. This includes but is not limited to damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages. Our total liability, whether in contract, tort, or otherwise, shall be limited to the amount you paid for the Services during the 12 months preceding the event giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of certain liabilities, so the above limitations may not apply to you.
12. Indemnification
You agree to indemnify, defend, and hold harmless Chat Mitra, its affiliates, directors, employees, agents, and licensors from any claims, losses, damages, liabilities, and expenses, including legal fees, arising from your use of the Services, your violation of these Terms, or any third-party rights. This indemnification obligation shall survive the termination of your use of the Services and the termination of these Terms. If you are required to indemnify us, we may, at our discretion, control the defense of the claim, and you agree to cooperate fully with us in defending such claims.
13. Termination
We may suspend or terminate your access to the Services at any time, without notice, if we believe that you have violated these Terms. Upon termination, all rights granted to you under these Terms will immediately cease, and you agree to stop using our Services. You may terminate your account at any time by notifying us through the provided contact channels. We may also terminate your account for reasons including non-payment, fraudulent activity, or any violation of applicable laws or these Terms. Upon termination, we are not responsible for any loss of data or content.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Chat Mitra is registered, without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of or in connection with these Terms, including but not limited to the validity, breach, or termination of these Terms, shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration body. The location of the arbitration shall be the jurisdiction in which Chat Mitra is based. Both parties agree to resolve disputes amicably, and the prevailing party in any legal action will be entitled to reasonable attorneys' fees.
15. Miscellaneous
These Terms, along with any other legal notices or agreements published by Chat Mitra on the Services, constitute the entire agreement between you and us regarding the use of the Services. If any part of these Terms is found to be invalid or unenforceable, the remaining parts of these Terms will remain in full effect. Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision. You may not assign your rights or obligations under these Terms to any third party without our prior written consent. These Terms are binding upon your heirs, executors, administrators, and assigns.
16. Contact Information
If you have any questions about these Terms, or if you would like to contact us for any reason, please reach out to us at the following:
- Email: chatmittra@gmail.com
- Phone: +91 94088 66594
- Address: Chat Mitra, S-6,Vikram chamber,,Income tax cross road, Ahmedabad 380014, india