WhatsApp Business API Provider in Chandigarh

The registration that belongs to the entity taking the number. Mohali sits in Punjab on code 03 and Chandigarh is a Union Territory on code 04, so those are genuinely different registrations even though the two offices are a short drive apart and trade under one name. Meta verifies the certificate you upload rather than the address on your letterhead, so decide which entity owns the account before applying. Groups that run separate companies on either side should treat them as separate applications.

Not by default, and this is where a lot of budget gets spent unproductively. A conversation held in Punjabi is very often read and written in Hindi or English, and plenty of fluent Punjabi speakers read Gurmukhi slowly enough that a routine confirmation is easier for them in Hindi. Punjabi earns its approval with older contacts, with rural contacts from the surrounding districts, and in messages that carry weight rather than logistics. Approve it deliberately for those lists instead of applying it across the account.

Everything that decides whether the journey is worth making. Most people attending an appointment, a counselling session or a site visit in this city have travelled in from another district or state, so the pre-visit message needs the reporting time, the exact location, the documents to bring and — if the day tends to run behind — a realistic window rather than an optimistic one. A revised timing sent the previous evening is far more valuable than an apology sent in the corridor.

There are two bills. Meta charges per conversation — roughly ₹0.86 marketing, ₹0.11 utility and ₹0.11 authentication, with replies inside an open 24-hour window free. ChatMitra adds a flat ₹0.20 platform fee per conversation on Starter and Pro. Starter has free subscription, Pro is ₹999 a month, and Enterprise is ₹2,999 a month (₹2,000 billed yearly) which removes the ₹0.20 fee entirely.

No. The API is delivered from Meta's cloud, so your provider's office location has no effect on delivery speed, uptime or message cost. What genuinely differs locally is which languages your templates need approval in, which GST state your entity is registered in, whether support hours cover your working day, and whether the provider understands your sector's message mix.

A conversation is a 24-hour window that opens the moment either you or your customer sends the first message. Inside that window you can exchange as many messages as you like and pay only one ₹0.20 platform fee plus Meta's category charge. Service conversations — the ones your customer starts, answered inside the open window — are free on both bills.

A GST certificate or Certificate of Incorporation, company PAN, a live website, an email on your company domain, and a dedicated phone number that isn't already running WhatsApp. Udyam registration works in place of GST for MSMEs. Chandigarh businesses use GST state code 04.

No. The AI Chatbot is included in the Pro plan at ₹999 a month — the builder, AI responses, lead qualification flows and round-the-clock automated support, with no separate add-on fee. Most Indian competitors bill the chatbot on top of the subscription.

Yes, if you first delete the WhatsApp Business app account on it. That deletes the chat history on that number, so export anything you need first. Many businesses start on a new number and migrate later once the account is stable.

No. DLT is a TRAI requirement for SMS in India and does not apply to WhatsApp. WhatsApp uses Meta's own template approval process instead, which reviews message content and category rather than registering your sender identity.