WATI vs Chat Mitra: Best WhatsApp Business API Alternatives for 2025
Compare WATI and Chat Mitra: The Best WhatsApp Business API Alternatives with unbeatable pricing, advanced features, and seamless integrations.
Sign up for FreeJanuary 17, 2025
Chat Mitra vs WATI: A Comparative Table of Features, Offerings & More
| Comparison |  |  |
|---|---|---|
| Lowest Pricing in the Market | ₹0.10 per conversation – the most cost-effective WhatsApp API solution. | Starting from - Rs 2499/month | $4.99 Shopify Add-on |
| Subscription | Completely Free – No hidden charges, no upfront fees. | Pre-paid + Other subscription models with limited flexibility. |
| Green tick verification | FREE | $50 or Rs 3670 |
| unlimited message broadcasting | ✔️ Unlimited message broadcasting for seamless communication. | ✔️ Unlimited message broadcasting for WhatsApp Business. |
| free onboarding and setup | ✔️ Free onboarding and setup with no hidden costs. | ✔️ Free onboarding, but may include additional charges. |
| pay as you go model | ✔️ Flexible pay-as-you-go model, ideal for businesses of all sizes. | ❌ No pay-as-you-go model, requires fixed monthly subscriptions. |
| zero hidden costs | ✔️ Transparent pricing with no hidden costs. | ❌ Limited transparency with potential hidden fees. |
| no code chatbot builder | ✔️ Build your chatbot without coding with our easy-to-use platform. | ✔️ No-code chatbot builder available. |
| secure payment integration | ✔️ Secure and easy payment integrations for smooth transactions. | ✔️ Secure payment integration for safe transactions. |
| customer support | ✔️ Call, Email, Zoom ⭐️⭐️⭐️⭐️⭐️ | ✔️ Email Support (2-4days)⭐️ |
| multiple native integrations | ✔️ Multiple integrations with leading platforms and CRMs. | ✔️ Integrates with multiple platforms, but may lack some flexibility. |
| Chatbot Templates | ✔️ Ready-to-use chatbot templates for all industries and sectors. | Basic eCommerce chatbot templates. |
| Contacts Managements | Advanced contact management features for optimized customer handling. | Standard contact management features. |
| Broadcast Scheduling | ✔️ Schedule broadcasts at your convenience. | ✔️ Broadcast scheduling functionality. |
| Chatbot Flow | Advanced chatbot flow with customizable actions and responses. | Basic bot flow for simple use cases. |
| Chatbot Services | ✔️ Service Provided & Assisted | ✔️ Sellf Serve |
| Response Time | Immediate | 2-3 days |
| Live Chat Support | ✔️ Yes | ❌ No |
| Template Message Strategy & Consulting | ✔️ Yes | ❌ No |
| website | https://chatmitra.com | https://www.wati.io/ |
| Pricing URL | https://chatmitra.com/pricing | https://www.wati.io/pricing/ |
What is WATI?
- •WATI is a WhatsApp Business API platform that provides bulk messaging, automation, and CRM integrations. It has a user-friendly interface but may not offer advanced features like sophisticated chatbot customization or flexible pricing.
- •While it supports multi-channel communication, its lack of advanced customization options may limit its appeal to businesses looking for more tailored automation solutions.
Is WATI The Right Tool For Your Business?
Pros:
- •WATI offers green tick verification for WhatsApp Business, enhancing business credibility.
- •It supports unlimited message broadcasting, ensuring seamless communication with a broad audience.
- •WATI provides secure payment integrations for smooth and safe transactions.
- •24/7 customer support ensures assistance is available at all times.
- •It offers a no-code chatbot builder, making it easy to create chatbots.
- •Broadcast scheduling is available, allowing businesses to plan communication.
- •WATI integrates with multiple platforms, providing good compatibility with various tools.
Cons:
- •WATI's pricing is higher than Chat Mitra’s ₹0.10 per conversation, making it less cost-effective for businesses with high messaging volumes.
- •WATI operates on a subscription model with limited flexibility, whereas Chat Mitra offers a more flexible pay-as-you-go option.
- •There may be additional charges with WATI’s free onboarding, unlike Chat Mitra which provides free onboarding without hidden costs.
- •WATI’s pricing may include hidden fees, while Chat Mitra guarantees transparent pricing with no hidden costs.
- •WATI’s chatbot templates are basic and mainly focused on eCommerce, while Chat Mitra offers a wider variety of templates suited for different industries.
- •The chatbot flow in WATI is basic and suited for simpler use cases, while Chat Mitra provides more advanced, customizable chatbot flows.
- •WATI's integrations may lack some of the flexibility that Chat Mitra offers with its broader set of native integrations.
Why Choose Chat Mitra?
Discover the best WhatsApp Business solution at unbeatable pricing.
Most Affordable Pricing
At just ₹0.10 per conversation, Chat Mitra offers the lowest WhatsApp Business API pricing, making it a cost-effective alternative to WATI’s expensive monthly plans.
Flexible Pay-As-You-Go Model
Chat Mitra’s pay-as-you-go system allows businesses to manage expenses with precision, avoiding upfront commitments or unnecessary costs.
Zero Setup Fees & Complimentary Onboarding
With no setup charges and free onboarding, Chat Mitra ensures a seamless and transparent start, eliminating hidden fees often found with competitors like WATI.
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