Schedule WhatsApp Broadcasts for Free, Up to 60 Days in Advance

WhatsApp Broadcast Scheduling allows you to plan and send bulk messages to your customers at a specific date and time in the future instead of sending them immediately. With Chat Mitra, you can schedule broadcasts up to 60 days in advance. This helps you reach customers at the perfect time when they are most likely to read and engage with your messages. You can schedule recurring broadcasts for regular campaigns like weekly promotions or monthly bill reminders.

Timing matters significantly for customer engagement. If you send a message when customers are sleeping or busy, they may miss it or ignore it. By scheduling broadcasts for peak hours when your audience is active, you increase open rates and responses. Scheduling also lets you plan campaigns in advance so you are not creating content at the last minute. You can batch schedule multiple campaigns and let Chat Mitra handle the delivery automatically.

Chat Mitra allows you to schedule broadcasts up to 60 days in advance. This gives you plenty of time to plan seasonal campaigns, holiday promotions, or regular recurring messages. You can create your entire quarterly marketing calendar in WhatsApp and let the system deliver messages automatically on the dates you choose. This is especially useful for planning campaigns across multiple time zones to reach different customer segments at their optimal times.

No, scheduling broadcasts is completely free with Chat Mitra. You only pay 0.20 rupees per message when the broadcast is actually sent, plus any applicable Meta charges. There are no additional fees for scheduling, no premium add-ons, and no subscription requirements. If you schedule 10 messages or 10,000 messages, the cost remains the same. This makes it affordable to plan and schedule as many campaigns as you need.

Yes, you can edit or cancel scheduled broadcasts before they send. If you notice an error or want to change the content, recipient list, or timing, you can make those changes in Chat Mitra before the scheduled time. Once a broadcast has been sent, you cannot modify those messages. However, you can create a follow-up broadcast with corrected information if needed. Chat Mitra will alert you via email before scheduled broadcasts send so you have time to review and make changes.

Scheduling broadcasts for optimal times increases engagement significantly. Customers are more likely to read and respond to messages during business hours than late at night. By analyzing your audience patterns, you can schedule messages for when they are most active. You can also segment your contacts and schedule different messages for different groups at times that match their time zones. Scheduling also lets you space out campaigns so you are not overwhelming customers with too many messages.

Yes, you can fully personalize messages in scheduled broadcasts. Use dynamic variables like {1} for customer name, {2} for order number, or {3} for delivery date. When the broadcast sends, these variables automatically fill with each customer's specific information. You can also segment your contact list and schedule different personalized messages for different segments. This makes every scheduled broadcast feel individual and relevant to each customer.

You can schedule any type of broadcast that uses Meta-approved WhatsApp templates. This includes marketing templates for promotional messages, utility templates for transactional messages like order updates, and authentication templates for OTP codes. You can schedule text messages, messages with images or videos, and messages with action buttons. The broadcast must follow WhatsApp compliance rules and use an approved template.

Chat Mitra provides real-time analytics for all scheduled broadcasts. After a broadcast sends, you can see delivery rates showing how many messages were successfully delivered. You can track open rates showing how many customers read the message, click rates showing how many customers clicked buttons or links, and response rates showing how many customers replied. You can also see detailed metrics by time period and compare performance across different broadcasts to identify what messages work best.

Yes, Chat Mitra supports scheduling recurring broadcasts. You can set up daily, weekly, or monthly broadcasts that send automatically on your chosen schedule. For example, you could schedule a weekly Tuesday morning promotion or a monthly payment reminder. Once you set up a recurring broadcast, Chat Mitra handles the scheduling automatically. You can pause or cancel recurring broadcasts at any time, and you only pay for messages when they actually send.

If a scheduled broadcast encounters delivery issues, Chat Mitra notifies you immediately with details about what went wrong. Common reasons include invalid phone numbers, customers blocking your number, or network connectivity issues. You can review which contacts failed and retry delivery. Chat Mitra also provides detailed error reports so you can identify and fix issues. Our support team can help troubleshoot persistent delivery problems.

Yes, scheduling broadcasts is completely safe and compliant. Chat Mitra uses Meta-approved templates for all scheduled messages, ensuring compliance with WhatsApp policies. Scheduled broadcasts only go to customers who have opted in to receive messages. You can include unsubscribe options for customers who no longer want to receive messages. Scheduling does not change compliance requirements, it just automates the delivery at the time you choose.

Yes, you can schedule different broadcasts to different customer segments at different times. Upload your contact list and organize contacts into segments using tags or attributes. Schedule a broadcast to segment A for Tuesday morning and a different broadcast to segment B for Wednesday evening. This ensures each customer group receives relevant messages at their optimal times. Segmented scheduling increases engagement because each message matches what that particular segment cares about.

To start scheduling broadcasts, you need a Chat Mitra account, which is free to create. You need a list of customer phone numbers, either in Excel, CSV format, or imported from your CRM. You need to create or select Meta-approved WhatsApp templates for your messages. Once you have these, you can log into Chat Mitra, upload your contacts, select a template, write your message, choose your date and time, and schedule. Our guided interface walks you through each step, and our support team is available to help.

Bulk sending sends messages immediately to all contacts at once. Scheduling lets you send at the optimal time when customers are most likely to engage. Bulk sending requires you to be at your computer when you want to send. Scheduling lets you plan campaigns in advance and let Chat Mitra handle delivery automatically. Scheduling lets you send at different times to different customer segments in different time zones. Scheduling also gives you time to review and approve messages before they send.