Maximize Sales with WhatsApp Business Marketing
WhatsApp-Powered Growth – Effortless Marketing, Selling & Payments
WhatsApp Broadcasting & Retargeting
To increase engagement, send customers customized messages and retarget them based on past interactions.
Display Your Product Catalog in WhatsApp
Easily showcase your product catalog in WhatsApp and manage inventory without uploading files manually.
Live Chat with Customers via WhatsApp Web View
Engage with customers in real-time and manage automated replies directly through WhatsApp Web.
Seamless Payment Gateway Integration for WhatsApp
Accept payments directly in WhatsApp using integrated payment gateways, offering multiple options.
Best Official Whatsapp Marketing Platform
Increase Your revenues using Chat Mitra's top whatsapp Marketing Platform
Create, Manage & Customize WhatsApp Templates
- Select from a variety of pre-built templates tailored for industries like eCommerce, Real Estate, Education, Healthcare, and more.
- Customize templates with dynamic content such as customer names, product details, and custom variables to personalize each message.
- Add interactive elements like clickable buttons (URLs, phone numbers, promo codes) and quick replies to engage customers.
- Submit templates for Meta approval and sync them to track approval status and manage templates in real-time.
Import Contacts, Filter & Broadcast
- Effortlessly broadcast messages to multiple customers in one go using advanced filters. Reach your audience efficiently without the hassle of manual selections.
- Leverage dynamic message templates to craft personalized messages that include customer names and details, creating a tailored experience for each recipient.
- Filter your customer list based on specific tags, preferences, or behaviors, and send Meta-approved message templates for high-impact, targeted communication.
- Get a transparent overview of broadcast charges with real-time cost calculations, ensuring you stay informed about expenses before sending any messages.
Track WhatsApp Broadcast Campaigns
- Monitor campaign performance with detailed analytics. View insights like total recipients, messages sent, delivered, read, and failed—all displayed in an easy-to-understand chart format.
- Access complete details of sent templates, including the exact delivery time and recipient status, ensuring transparency and accurate tracking of your broadcast campaigns.
- Easily retarget customers based on their message status, such as unread or failed messages, allowing you to maximize the reach and effectiveness of your campaigns.
- Quickly send follow-up templates directly from the campaign analytics dashboard, enabling seamless re-engagement with your audience without starting a new campaign.
Live Chat with Customers through Chat Mitra's Web View
- Engage with customers in real-time using Chat Mitra's intuitive web view, enabling instant communication to address queries and build stronger relationships.
- Easily pause or unpause automated replies during live chats, giving you full control over personalized customer interactions when needed.
- Access valuable customer details, including their address and order history, to provide tailored support and improve customer satisfaction.
- Smoothly manage interactions by blocking or unblocking customers as necessary, ensuring a safe and efficient communication environment.
Manage Products and Inventory through Google Sheets
- Easily add, update, and manage your product catalog using Google Sheets.
- Sync your Google Sheets directly with your product inventory for seamless management.
- Automatically sync product updates, including prices and stock levels, in real-time.
- Track inventory and calculate stock levels, cost, and profit margins in one place.
Accept Payments through Chat Mitra's Payment Gateway Integration
- Accept payments directly via WhatsApp after customers place an order.
- Customers can choose from available payment options, including cash on delivery.
- Integrate any payment gateway you prefer for seamless transactions.
eCommerce Automation with WhatsApp
- Allow customers to browse your product catalog, add multiple items to the cart, and view their cart total directly in WhatsApp.
- Customers can select or add a delivery address, choose payment methods, and place orders easily within WhatsApp.
- Vendors can track abandoned carts, manage orders, change order statuses, and get notified of new payments through the admin panel.
- Enable direct payments via WhatsApp with integrated payment gateways, making transactions smooth and secure for both customers and vendors.
Everything You Need for WhatsApp Engagement
Chat Mitra Platform covers all aspects of Marketing, CRM & Customer Support in one place.
Whatsapp Broadcast Schedular & Tracking
Schedule Broadcasts up to 2 months ahead of time across varying timezones.
Learn MoreFrequently Asked Questions
Have any questions? We've got answers!
Chat Mitra enables businesses to manage customer interactions seamlessly through WhatsApp by providing bulk messaging and chatbot interface for order management, product browsing, customer inquiries, and payment processing.
Chat Mitra offers features like customer management (import/export), product and category management, real-time order and cart tracking, custom broadcast campaigns, and integration with WhatsApp API for a smooth e-commerce experience.
You can integrate Razorpay with Chat Mitra through a simple setup in the admin panel. Once connected, your customers can make secure payments via WhatsApp using payment links generated by Razorpay.
Yes, Chat Mitra allows businesses to automate order status updates and customer notifications via WhatsApp, ensuring that customers stay informed about their orders in real-time.
Chat Mitra ensures secure payments by utilizing Razorpay’s end-to-end encryption and compliance with PCI DSS standards. All payment transactions are securely processed through Razorpay’s platform.
The admin panel allows businesses to add, view, and delete customer data, import customer information via CSV and track customer interactions and orders efficiently.
The WhatsApp chatbot sends secure payment links to customers via WhatsApp. Customers can complete the payment directly within the chat, and once the payment is confirmed, the chatbot sends an automatic receipt.
Yes, Chat Mitra enables you to create and send custom broadcast messages and campaigns to customers, track the success of these campaigns, and manage customer engagement effectively.
Customers can use UPI, credit/debit cards, net banking, and all popular payment methods supported by Razorpay for seamless payment processing within WhatsApp.
Chat Mitra provides detailed analytics that allow vendors to track sales, monitor customer behavior, and analyze trends. This helps optimize business strategies and improve sales performance.