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Ecommerce Industry

12 WhatsApp Templates for Ecommerce

Drive 3x more sales & conversions! Just copy-paste these WhatsApp Templates & start sending them on WhatsApp today!

How Chat Mitra Transforms E-Commerce Communication

Chat Mitra is designed to help e-commerce businesses thrive by automating customer communication through WhatsApp. With its customizable templates, businesses can quickly send order updates, payment reminders, promotional messages, and more, all while keeping customers engaged and informed in real-time.

Order Updates

Cart Reminders

Payment Alerts

Order Confirmation

Order Shipped

Chat MitraBusiness Account
Dear {{customer_name}}, your order #{{order_id}} has been shipped! 📦 Estimated delivery: {{delivery_date}} Tracking ID: {{tracking_id}} Track your order here: {{tracking_link}} Need help? Reply to this message anytime!
12:09 PM
Type a message

Order Return

Chat MitraBusiness Account
Hi {{customer_name}}, we've received your return request for order #{{order_id}}. We'll process it right away and keep you updated on the status. Have questions? Just reply to this chat!
12:09 PM
Type a message

Payment Due

Chat MitraBusiness Account
Hello {{customer_name}}, this is a reminder that payment of ₹{{amount}} for order #{{order_id}} is due. Pay securely using this link: {{payment_link}} Ignore if already paid.
12:09 PM
Type a message

Order Confirmation

Chat MitraBusiness Account
Thank you for shopping with us, {{customer_name}}! 🛍️ Order #{{order_id}} confirmed Total: ₹{{amount}} We'll notify you once it ships! View order details: {{order_link}}
12:09 PM
Type a message

Abandoned Cart

Chat MitraBusiness Account
Hi {{customer_name}}! 👋 Looks like you left some items in your cart. Use code SAVE10 for 10% off your purchase! Complete your order here: {{cart_link}}
12:09 PM
Type a message

Payment Successful

Chat MitraBusiness Account
Hi {{customer_name}}, your payment of ₹{{amount}} for order #{{order_id}} has been successfully received. 🏦 Thank you for shopping with us! We’ll notify you when your order is shipped.
12:09 PM
Type a message

Shipping Delay

Chat MitraBusiness Account
Dear {{customer_name}}, we regret to inform you that there is a delay in the shipping of your order #{{order_id}}. ⏳ Expected delivery has been updated to {{new_delivery_date}}. We apologize for the inconvenience.
12:09 PM
Type a message

Order Delivered

Chat MitraBusiness Account
Good news, {{customer_name}}! 🎉 Your order #{{order_id}} has been successfully delivered. If you have any questions or issues, feel free to reply to this message!
12:09 PM
Type a message

Gift Card Notification

Chat MitraBusiness Account
Hey {{customer_name}}, you’ve received a gift card worth ₹{{amount}} from {{sender_name}}! 🎁 Use it to shop for your favorite items: {{gift_card_link}}
12:09 PM
Type a message

New Product Arrival

Chat MitraBusiness Account
Hi {{customer_name}}! Check out our new arrivals! 🎉 Browse our latest collection: {{new_arrivals_link}} Don't miss out, grab your favorites before they sell out!
12:09 PM
Type a message

Discount Offer

Chat MitraBusiness Account
Exclusive Offer! 💸 Use code {{discount_code}} to get {{discount_percentage}}% off on your next purchase. 🛍️ Shop now: {{store_link}}
12:09 PM
Type a message

Out of Stock Notification

Chat MitraBusiness Account
Hi {{customer_name}}, we wanted to inform you that the item you were interested in ({{product_name}}) is currently out of stock. 😔 We’ll notify you once it’s back in stock!
12:09 PM
Type a message

Ready to Transform Your E-Commerce Business?

Start using Chat Mitras WhatsApp templates today and revolutionize your customer communication, improve engagement, and drive more sales.

Frequently Asked Questions

Have any questions? We've got answers!

WhatsApp marketing allows e-commerce businesses to engage customers directly with personalized messages, updates on offers, and product recommendations. It ensures higher open rates compared to traditional email marketing and fosters real-time communication.

WhatsApp automation streamlines customer interactions by handling tasks such as order confirmations, abandoned cart reminders, and real-time support. This improves operational efficiency while enhancing customer satisfaction.

Abandoned cart reminders sent via WhatsApp help businesses recover lost sales by encouraging customers to complete their purchases. With personalized messages and direct links to the cart, conversion rates improve significantly.

Absolutely! WhatsApp marketing provides a level playing field by enabling small businesses to connect with their customers directly. Personalized campaigns, broadcasts, and instant customer support help build trust and loyalty.

WhatsApp automation tools offer insights into message delivery rates, read status, customer responses, and campaign effectiveness. These analytics help businesses refine their strategies and improve overall performance.