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General Category

10 WhatsApp Templates for General Use Cases

Automate customer interactions with payment reminders, event invites, feedback requests, and more with these WhatsApp templates.

How Chat Mitra Can Automate General Business Communication

Chat Mitra enables businesses to automate important communications, including payment reminders, event invites, feedback requests, and more—helping you engage customers faster and more efficiently.

Payments

Opt-ins

Referrals

Events

Payment Confirmation

Chat MitraBusiness Account
Hi {{customer_name}}, your payment of ₹{{amount}} has been successfully received. Thank you for your purchase!
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Payment Due

Chat MitraBusiness Account
Hi {{customer_name}}, just a reminder! Your payment of ₹{{amount}} is due on {{due_date}}. Kindly make the payment before the due date.
1:35 PM
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Payment Reminder

Chat MitraBusiness Account
Hi {{customer_name}}, this is a friendly reminder that your payment of ₹{{amount}} is due. Kindly make the payment to avoid any delays.
1:35 PM
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Welcome

Chat MitraBusiness Account
Hi {{customer_name}}, welcome to {{business_name}}! We're excited to have you onboard. Let us know if you need any assistance.
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Feedback Reminder

Chat MitraBusiness Account
Hi {{customer_name}}, we hope you enjoyed your experience with {{business_name}}! Could you please provide feedback to help us improve?
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Event Invite

Chat MitraBusiness Account
Hi {{customer_name}}, you're invited to our exclusive event on {{event_date}} at {{event_location}}. We would love to see you there!
1:35 PM
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Webinar Invite

Chat MitraBusiness Account
Hi {{customer_name}}, you're invited to our upcoming webinar on {{webinar_topic}}. Register now to save your spot: {{webinar_link}}.
1:35 PM
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Festive Greetings

Chat MitraBusiness Account
Hi {{customer_name}}, wishing you a joyful and prosperous {{festive_event}}! May this season bring you happiness and success.
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Referral Program

Chat MitraBusiness Account
Hi {{customer_name}}, refer a friend to {{business_name}} and earn exciting rewards! Share your referral link: {{referral_link}}.
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User Opt-ins

Chat MitraBusiness Account
Hi {{customer_name}}, to receive the latest updates from {{business_name}}, please opt-in by replying 'YES'.
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Ready to Enhance Customer Communication with WhatsApp?

Start using Chat Mitras WhatsApp templates today to streamline your communication, improve customer experience, and drive more conversions.

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Frequently Asked Questions

Got Questions About WhatsApp Business? We've Got Answers!

Think of WhatsApp templates as pre-written messages you can send to customers without typing from scratch every time. They’re perfect for stuff like order updates, payment reminders, or event invites. Why care? They save you hours, make your business look pro, and get customers responding faster. For example, instead of manually texting 'Your order shipped,' a template swaps in the customer’s name and order details automatically. Businesses using templates see up to 30% more replies than plain texts. With Chat Mitra, you pick a template, tweak it, and send it after Meta approves. It’s like having a super-efficient assistant who never sleeps, helping you connect with customers on WhatsApp, where they’re already hanging out.

Getting started is a breeze, even if you’re not techy. Sign up on Chat Mitra’s website, and you’ll land on a dashboard that’s as easy as scrolling through WhatsApp itself. Head to the template section, where you’ll find ready-made options like 'Payment Reminder' or 'Event Invite.' Pick one, add your spin—like your customer’s name or a 'Shop Now' button—and submit it to Meta for approval. This usually takes a day or two. Once approved, it syncs to your account, and you can send it to customers or set it to auto-send for things like order confirmations. Chat Mitra guides you with tips to avoid Meta rejections, so you’re not left guessing.

Oh, absolutely! Templates aren’t just time-savers; they’re engagement boosters. Customers love messages that feel personal, like 'Hi Sarah, your order is on the way!' Templates let you add those personal touches without manual work. Plus, you can toss in buttons—like 'Track Order' or 'Reply Yes'—that make it dead simple for customers to act. Studies show WhatsApp messages with buttons get 35–40% more clicks than plain texts. Compared to emails, which often get ignored, WhatsApp templates have open rates above 90%. Chat Mitra’s templates are designed to spark action, whether it’s a purchase, a reply, or event RSVP, turning your chats into a goldmine for customer engagement.

The beauty of WhatsApp templates is they fit almost any business. Chat Mitra offers a buffet of options: payment confirmations ('Your ₹500 payment is done!'), welcome messages ('Hey John, welcome to our store!'), event invites ('Join us this Friday!'), or festive greetings ('Happy Diwali, Priya!'). Running an online shop? Use order updates or cart reminders. Got a clinic? Send appointment reminders. Schools can ping parents about events. You can even build custom templates, as long as Meta gives the green light. The trick is picking templates that match your vibe and customer needs—Chat Mitra’s dashboard makes it easy to browse and tweak them to feel like your brand.

Meta’s approval is like a bouncer at a club—it keeps WhatsApp spammy-free. They check if your template follows their rules, like not being too pushy or vague. For example, a marketing template can’t pretend to be a simple update. Approval usually takes 24–48 hours. If Meta says no, they’ll tell you why—like if your text is too salesy or has formatting issues. No stress, though! Chat Mitra shows you the rejection reason, and you can tweak the template right there. Their pre-vetted templates also cut the risk of rejection. It’s a small step to ensure your messages land in customers’ chats without getting flagged, keeping your business looking legit.

Nobody likes generic, robotic messages. With Chat Mitra, you can make templates feel like you wrote them for one person. Use placeholders like {{customer_name}} or {{order_details}}—the system swaps these for real info when you send. For example, 'Hi {{customer_name}}, your {{product}} is ready!' becomes 'Hi Alex, your sneakers are ready!' You can also add buttons, like 'Call Us' or 'See Deals,' to make it interactive. The key is keeping the tone warm and matching your brand—think friendly, not formal. Customers respond way better to personalized messages, with some businesses reporting 20% higher conversion rates. Chat Mitra’s editor makes it super easy to nail that personal vibe.

Templates are like regular messages on steroids. Unlike manual WhatsApp texts, templates are pre-approved by Meta, so you can send them anytime without delays—perfect for urgent stuff like 'Your package is here.' They also let you add buttons and personalization, which regular messages can’t do as easily. Compared to emails, templates win hands-down: WhatsApp has 98% open rates vs. email’s 20%. Plus, customers are already on WhatsApp, so they’re more likely to see and reply. Templates also save you from typing the same thing over and over, unlike regular messages. With Chat Mitra, you get all these perks in a slick dashboard, making templates the smarter choice for busy businesses.

You can totally use templates for marketing, not just updates! Chat Mitra lets you create marketing templates for promos, like 'Hi {{customer_name}}, grab 20% off today only!' or referral programs ('Invite a friend and earn rewards!'). The catch? Meta’s stricter with marketing templates—they need to be clear and not spammy. You can also use templates for re-engagement, like nudging inactive customers with a deal. The cool part is adding buttons, like 'Shop Now,' which drive clicks way better than plain links. Templates work for updates, marketing, feedback, events—you name it. Chat Mitra’s tools help you craft messages that feel personal and get customers excited, boosting your sales game.

You can be up and running in no time! After signing up with Chat Mitra, it takes maybe 5 minutes to pick a template and customize it. Submitting it to Meta for approval is a one-click deal, and you’ll usually hear back in 1–2 days. Once approved, the template syncs to your account instantly, and you can start sending or set it to auto-send for things like welcome messages. If you’re using Chat Mitra’s pre-vetted templates, approval is often faster since they’re built to meet Meta’s rules. The whole process is designed to be quick and painless, so even small businesses with zero tech skills can start automating WhatsApp communication in under a week.

The biggest win? Time and money. Templates let you automate repetitive tasks—like sending order updates or payment reminders—freeing you up to focus on growing your business. They also boost customer engagement: personalized messages with buttons can increase conversions by 15–20%, according to Chat Mitra users. Unlike manual messages, templates are scalable, so you can reach hundreds or thousands of customers without breaking a sweat. Plus, they’re cost-effective compared to SMS or email campaigns, with higher open and response rates. Whether you’re a small shop or a big brand, Chat Mitra’s WhatsApp templates help you connect with customers faster, build trust, and drive sales without needing a huge marketing budget.